Access to records held by the Town of Whitby is governed
under the Municipal Freedom of Information and Protection of Privacy Act
(MFIPPA). MFIPPA promotes transparency of government by facilitating access to
records by the public while balancing the right to access with the need for
privacy where applicable.
MFIPPA governs all records in the custody and control of the
Town regardless of when they were created. MFIPPA requires that the Town
protect the privacy of an individual's personal information contained in
government records. It also gives individuals the right to request access to
information under the custody and control of the Town, including most general
records and records containing their own personal information. Any exemptions
to right of access will be applied only to specific information.
If you wish to access any records held by the Town of Whitby,
we suggest that you first contact the department that is primarily responsible
for those records. The staff in that department will decide if a formal Freedom
of Information (FOI) request is needed. The Town tries to provide as much
information as possible to the public without the need to make a formal FOI
request under MFIPPA. However, requests for information containing personal
information or third party information may require a formal FOI request.
How to Make a formal FOI
- Complete a FOI Request Form or write a letter stating
that you are requesting information under MFIPPA. Include as much detail about
the information being requested as possible.
- Submit the request along with the required $5 application
fee to the:
Office of the Town Clerk
575 Rossland Rd. E.
Whitby, ON L1N 2M8
Requests will be completed within 30 calendar days in
accordance with the MFIPPA.
fees may be charged in response to requests for information
$5.00 paid when request is submitted
$7.50 per 15 minutes required to search and retrieve
records per person
$7.50 per 15 minutes required to prepare records for
release per person
$0.20 per page
$15.00 per 15 minutes to develop program to retrieve
$10.00 per disk
If it is estimated that the fees to be paid will be $100 or
more, you may be required to pay a 50 percent deposit. Fees may be paid by
cash, money order, cheque, or debit.
If you are not satisfied with the Town's response to your
request, you may appeal the Town's decision to the Information and Privacy
Commissioner. This Commissioner is appointed by the Provincial Legislature and
is independent of any government or public institution. The Commissioner may be
Information and Privacy Commissioner/Ontario
2 Bloor Street East
Toronto, Ontario M4W 1A8
There is a $10 appeal fee for requests related to accessing
or correcting your personal information. There is a $25 appeal fee for requests
related to accessing general records. Appeal fees may be paid by cheque or
money order payable to the Minister of Finance.
For more information, please visit the Information and Privacy Commissioner website.