Fire and Emergency Services
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Town of Whitby
2024 EverAlert Home Fire Safety Program Underway!
The 2024 EverAlert Home Fire Safety Program is underway, offering participants the chance to win one (1) of four (4) $50.00 grocery store gift cards. To enter the giveaway, complete the quiz today!
Outdoor Burning Is Not Permitted!
Wood-burning outdoor fire pits are not permitted under the Town of Whitby's Fires By-law. Propane and natural gas fire tables are permitted.
Call 911 if there is an emergency. Whitby Fire and Emergency Services (WFES) is dedicated to making your community safe. We are committed to providing the highest level of service to residents of the Town of Whitby.
Fire Services
To keep you safe in all situations, we offer a variety of services. Learn more about the responsibilities and services that Whitby Fire and Emergency Services offer:
We encourage you to contact us with feedback about our services so we can continue providing the highest level of safety to you and the community.
WFES Vision, Mission and Core Values
These statements and values help define who we are, what we value and where we are going.
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Vision Statement |
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Creating a culture of community safety. |
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Mission Statement |
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Through innovation, leadership and education, we are dedicated to protecting life and property. |
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Core Values |
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Compassion: Treating our community as if they were our family. Integrity: Being honest and trustworthy and doing the right thing. Excellence: Striving for excellence in every aspect of the service we provide to our community. |
Key Reports
Stay in the know and view our strategic plans, by-laws and annual reports to learn more about the direction of WFES.
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WFES Master and Strategic Plans |
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Learn about what the WFES is currently focusing on to improve your community's safety: |
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WFES By-laws |
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Whitby Fire and Emergency Services follow the regulations outlined in the following by-laws: |
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WFES Annual Reports |
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Our annual reports give you an overview of the accomplishments in the past year, including WFES at a glance, community initiatives, public engagements, new fire recruits and more. Contact us for a copy of our past reports:
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Fire Divisions
Whitby Fire and Emergency Services (WFES) consists of 146 employees working in four Divisions, at five fire halls. Review each of the divisions.
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Fire Suppression |
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Fire Suppression is comprised of 128 personnel who respond to your emergency calls on a 24/7 basis. When not responding to calls, they spend much of their time delivering public education programs, engaging in daily training activities, and maintaining equipment. |
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Risk Management and Education |
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Risk Management and Education is comprised of seven personnel who are responsible for public education development and delivery as well as performing fire safety compliance inspections. |
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Fire Training and Professional Development |
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Fire Training and Professional Development consists of three personnel who are responsible for ensuring that our firefighters are on the leading edge of emergency-related knowledge and are equipped with the skills and abilities to provide the highest level of service to you and the community. |
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Administration |
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Administration houses eight personnel including:
Administration provides the strategic direction for the department, coordinating and processing the information needed to keep the department operating effectively and efficiently. |
Contact Us