Large, bulky items that cannot be collected with regular curbside garbage can be scheduled for a special collection.
- Each household is entitled to one free special collection per calendar year for up to twelve (12) items.
Additional special collections can be scheduled at a cost of $25.00 for each additional special collection of up to twelve (12) items.
Availability of this service is limited and must be scheduled in advance. If you are moving, please schedule your collection before your moving date. Residents must be residing in the home at the time of the scheduled special collection. This service is not available to locations receiving private waste collection service.
For more information on items included in the program, size restrictions, and service details, please review the Special Collections Service Details.
Schedule a Pickup
Residents can schedule their special collection through the online booking service or by telephone:
Online Special Collections Booking Service:
There are 5 easy steps to booking your special collection online:
STEP 1: Enter your home address and a valid email.
STEP 2: Select your collection date(s) for the different material categories:
-- E waste/Porcelain
STEP 3: Confirm summary details and any pending fees for your collection.
STEP 4: Check your email for your confirmation number. Copy this confirmation number into the confirmation page to complete the online booking.
STEP 5: A second email will be sent to you confirming your booking.
To get started with your online booking, click on the icon below:
Special collections can also be scheduled by contacting:
Whitby Public Works Department
Hours: Monday to Friday, 7:30 a.m. to 4:00 p.m.
If you must cancel or re-schedule your scheduled pickup, please allow notice of at least two business days.
Household furniture and other items such as: mattress, box spring, couch, table,etc.
Appliances (not including appliances containing CFCs), BBQ (tank and charcoal removed), metal wheel barrow, stove, range hood etc.
Please note: pressurized containers (such as propane tanks) are not accepted in the special collections program. You can take this item to the Regional Waste Management Facility free of charge, or ask at your local gas station.
Appliances that contain a refrigerant such as fridges, freezers, air conditioners, dehumidifiers, water coolers, etc.
Fridges and freezer doors should be duct-taped closed. Ensure all food items are removed and do not place additional waste inside.
Please note: A $20 fee applies for CFC removal. Residents must purchase a CFC removal sticker prior to collection from selected Town Facilities.
Car, light truck and bicycle tires.
Please note: Agricultural or off road vehicle tires are not accepted.
For alternative drop-off locations visit Ontario Tire Stewardship's web site or ask at your local automotive garage.
For alternative drop-off locations, visit RecycleYourElectronics.ca.
- Porcelain toilets, bidets, sinks, soap dishes, toilet roll holders and tubs. (NO ENAMEL OR ACRYLIC - Enamel items can be booked as a metal and acrylic items can be booked as a regular bulk item.)
- For two-piece toilets, please separate the tank from the bowl. Do not place in cardboard box.
REMINDER - SPECIAL COLLECTIONS ARE NOT TO BE SET OUT UNTIL YOUR SCHEDULED COLLECTION DATE (or 8 p.m. the night before your collection).