Large Item Pick-Up and Special Collections

Image of Special Collection $25 collection fee for Bulk and Metal items, free collection for e-waste and porcelain

Did you know about our Special or Large collection services? These services help you dispose of large items which can't be managed by our regular trash collection. Not just that, they even handle electronic trash and porcelain items for free!

But before you use these services, remember to schedule your pick-up through our Waste Buddy App or you can use the "Large Item" tool below. Let's delve into the details so you know what to expect.

Items that Require a Fee for Collection

Disposing of bulky items has never been easier! For a nominal fee of just $25, we offer convenient collection services for the following items:

Eligible Items for Collection

Box Springs
Mattresses
Bed Frames
Sofas
Sporting Equipment
Appliances
Barbecues

Hassle-Free Booking

With each booking, you can dispose of up to 12 items in one go, making it simple to declutter your space.

Not Sure About Other Items?

If you have items that aren’t listed above, don’t worry! Use our handy Whitby Waste Wizard tool above to check their eligibility for pick-up and find out the associated costs.

Items Collected for Free

We offer free collection for a selection of items, making it even easier for you to dispose of unwanted goods responsibly.

Eligible Items for Free Collection

Electronic Waste
Safely recycle your old electronics and help reduce environmental impact.
Porcelain Items
This includes items like old toilets, ensuring they are disposed of properly.

Collection Requirements and Restrictions

To make sure everything goes smoothly, take a moment to review our collection guidelines:

All waste should be securely bagged, bundled, or boxed.
Limit your items to 12 per collection, unless you've made additional payments.
Keep the weight under 20 kg per item.
For collection, carpets and underlays should not exceed 4 feet in width and must be securely tied.
Fridges and freezers should be emptied, and doors should be removed or securely duct taped closed.
Fragile items like toilets should be detached and separated before collection.
Make sure your waste doesn't obstruct pedestrians or vehicles, and it's not on the road or sidewalk.
Remove all personal information from e-waste before collection.

Note: Home construction or renovation waste is not accepted in this program.

Cancellations and Rescheduling

Cancellations can be made up to 48 hours before your scheduled collection day (all cancellations will be subject to a $3.00 admin fee). If you would like to reschedule to avoid cancelation fees, please contact the Operations Centre directly at 905.668.3437. Please note that refunds aren't available for cancellations made less than 48 hours from your scheduled collection, or for waste materials that are not out in time, or scavenged prior to the collection.

What We Don't Collect

Here are some things that our special collections program doesn't include:

Construction and renovation waste (like bricks, concrete, drywall)
Landscaping waste (like dirt, stones, grass clippings)
Automobile parts
Compostable materials
Tires
Hazardous waste material (like batteries, pesticides, paint)

Remember, if you're unsure, you can always check with our Whitby Waste Wizard tool below!

Don't Waste, Donate!

Some items are still valuable to others even if you don't need them anymore. Consider these local establishments for your usable items:

Always remember to call ahead and see if they accept the items you plan to donate. Happy decluttering!